ServiceTitan's 30% Stock Plunge: What Happened?

Q: ServiceTitan fell 30% in one day despite beating revenue and EPS expectations, due to a guided back-

ServiceTitan fell 30% in one day despite beating revenue and EPS expectations, due to a guided back-half growth slowdown to mid-teens.

Q: ICONIQ says great B2B+AI companies show 115% growth at $100M+ ARR, 55% gross margins, and $655K reve

ICONIQ says great B2B+AI companies show 115% growth at $100M+ ARR, 55% gross margins, and $655K revenue per employee.

Q: ElevenLabs used a strategic grants program to kill competitors and later upsell customers, crushing

ElevenLabs used a strategic grants program to kill competitors and later upsell customers, crushing rivals.

·Sunday, September 20, 2026·3 min read

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AI Summary

This issue of SaaStr AI Weekly covers ServiceTitan's 30% stock drop despite beating revenue expectations, a full teardown of SaaStr AI's agent stack, a hypothetical independent Slack valuation, ElevenLabs' competitive kill strategy, and ICONIQ's benchmarks for B2B+AI greatness.

Key Facts

✓ServiceTitan fell 30% in one day despite beating revenue and EPS expectations, due to a guided back-half growth slowdown to mid-teens.

✓ICONIQ says great B2B+AI companies show 115% growth at $100M+ ARR, 55% gross margins, and $655K revenue per employee.

✓ElevenLabs used a strategic grants program to kill competitors and later upsell customers, crushing rivals.

Author Takes

Skeptical

Churn

Churn is never conquered.

Contrarian Angle

Kill Your Competitor with Grants

ElevenLabs used a strategic grants program that later upsold customers, effectively crushing rivals.

Instead of pure product competition, use free grants to undercut rivals and convert them later.

ServiceTitan's 30% Stock Plunge: What Happened?

AI Summary

Key Facts

Author Takes

Contrarian Angle

Related topics

Related