🎙️ This week on How I AI: I gave Claude Code our entire codebase. Our customers noticed.

Q: Al Chen uses Claude Code to query Galileo's entire codebase across 15 repositories, reducing enginee

Al Chen uses Claude Code to query Galileo's entire codebase across 15 repositories, reducing engineering interruptions to near-zero by self-serving customer technical questions

Q: He maintains a 'customer quirks' Confluence page listing each enterprise customer's unique deploymen

He maintains a 'customer quirks' Confluence page listing each enterprise customer's unique deployment requirements to make AI answers highly tailored and customer-specific

Q: Pylon automatically converts detailed Slack support threads into knowledge base articles with one cl

Pylon automatically converts detailed Slack support threads into knowledge base articles with one click, creating more current documentation than official docs

Lenny's Newsletter·Monday, April 6, 2026·3 min read

AI/ML Technology Product

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AI Summary

Al Chen from Galileo shares how he uses Claude Code to query their entire codebase across 15 repositories to answer enterprise customer technical questions without constantly pinging engineering. The episode covers his workflow for combining code repositories with Confluence and Slack to deliver accurate, real-time customer support.

Key Facts

✓Al Chen uses Claude Code to query Galileo's entire codebase across 15 repositories, reducing engineering interruptions to near-zero by self-serving customer technical questions

✓He maintains a 'customer quirks' Confluence page listing each enterprise customer's unique deployment requirements to make AI answers highly tailored and customer-specific

✓Pylon automatically converts detailed Slack support threads into knowledge base articles with one click, creating more current documentation than official docs

Contrarian Angle

Code as Better Documentation Than Docs

Al Chen realized code repositories provide more accurate technical answers than official documentation for enterprise customer questions

Treats source code as primary documentation source instead of maintaining traditional docs

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