“We need to talk” 😬

The Hustle··2 min read
OperationsBusiness
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AI Summary

The Hustle by HubSpot Media published a manager's guide to having difficult workplace conversations, offering 15 ready-to-use scripts across three categories: 1-on-1 discussions, common workplace problems, and administrative essentials. The newsletter frames avoiding these conversations as costly, citing a $7,500 per-incident price tag for dodging hard talks. Topics covered include underperformance, passive-aggressive communication, layoffs, burnout, and upward feedback.

Key Facts

✓The Hustle published 15 ready-to-use manager scripts covering difficult conversations from underperformance and quiet quitting to layoffs and upward feedback.
✓Avoiding difficult workplace conversations can cost companies an estimated $7,500 per incident, according to the newsletter.
✓Scripts are organized into three buckets: 1-on-1 discussions, common team problems, and administrative essentials like promotions and admitting mistakes.

Author Takes

BearishThe Hustle

Avoiding difficult workplace conversations

Every time a manager dodges a difficult conversation, it may cost the company $7,500, making avoidance an expensive default behavior.

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“We need to talk” 😬 — The Hustle | subtl