Is the SaaSpocalypse Over?
AI Summary
Atlassian and Twilio reported strong quarterly results with run rates of $7B and $5.6B respectively, challenging the narrative of a SaaSpocalypse in B2B software. The newsletter also explores how AI agents are disrupting traditional seat-based SaaS pricing models, with SaaStr reporting paying Salesforce 83% more year-over-year while completely dropping Notion. Thoma Bravo wrote down $5.1B on Medallia, underscoring the uneven impact of AI on legacy software investments.
Key Facts
Author Takes
SaaS moats in the age of AI
Many B2B software companies still have moats, but moats alone are no longer sufficient for long-term survival as AI agents can replicate features rapidly and customer expectations are evolving faster than incumbents can adapt.
SaaSpocalypse narrative
Atlassian and Twilio's accelerating growth challenges the prevailing narrative of SaaS decline, suggesting the SaaSpocalypse may be overstated for companies successfully integrating AI.
Contrarian Angle
AI Agents Increasing SaaS Spend for Some, Eliminating It for Others
SaaStr reports paying Salesforce 83% more year-over-year due to AI agent seat expansion, while completely eliminating spend on Notion — showing AI creates winner-take-most dynamics within a company's software stack.
Conventional wisdom says AI will reduce overall SaaS spend; instead it is concentrating spend on platforms that support agents while eliminating tools that don't adapt.
null replacing Notion
SaaStr stopped using Notion entirely, attributed to the AI agent seat problem making the tool redundant in their stack.
Engineers switching from Notion to null
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